Area of law

Consumer rights solicitors

228 SRA-regulated firms in England and Wales list consumer rights work, including firms in 19 of the 32 towns and cities we cover. Describe your problem and we will match you with the ones that handle it.

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Firm data from the Solicitors Regulation Authority register, last checked 14 October 2026.

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About this area

What consumer rights solicitors do

Faulty goods, misleading contracts and disputes over things bought online are all covered by the Consumer Rights Act 2015, which gives you significant protection. Super Solicitor matches you with a consumer rights solicitor who can enforce those rights against a trader, by negotiation, ADR or, if it comes to it, court.

Common problems they help with

  • Faulty goods and vehicles
  • Builders, garages and poor services
  • Mis-sold finance and credit
  • Holiday and travel claims
Firms

Consumer rights firms to consider

Firms that have verified their listing with us come first. To see which firms fit your problem, describe it in the search box.

BRENNANS SOLICITORS LLP

WALLSEND SRA no. 542642

  • Lists this work on its website

Consumer problems · Asylum and human rights · Boundary and neighbour disputes +17 more

Check if they can help

CLEAVER THOMPSON LIMITED

ALFRETON SRA no. 388160

  • Lists this work on its website

Consumer problems · Boundary and neighbour disputes · Children and social services +13 more

Check if they can help

QUEST LEGAL ADVOCATES LIMITED

Salford SRA no. 666286

  • Lists this work on its website

Consumer problems · Company and commercial · Debt and insolvency +2 more

Check if they can help

Ward Hadaway

NEWCASTLE UPON TYNE SRA no. 817773

  • Lists this work on its website

Consumer problems · Agriculture and rural · Business crime and investigations +26 more

Check if they can help

MEWIES SOLICITORS

SKIPTON SRA no. 53130

  • Lists this work on its website

Consumer problems · Asylum and human rights · Boundary and neighbour disputes +17 more

Check if they can help
By town

Consumer rights solicitors near you

Consumer rights solicitors in London 41 Consumer rights solicitors in Manchester 16 Consumer rights solicitors in Liverpool 13 Consumer rights solicitors in Bolton 9 Solicitors in Birmingham 4 Solicitors in Bristol 4 Solicitors in Newcastle upon Tyne 3 Solicitors in Cardiff 3 Solicitors in Leeds 2 Solicitors in Norwich 2 Solicitors in Swansea 2 Solicitors in Nottingham 1 Solicitors in Leicester 1 Solicitors in Bradford 1 Solicitors in Coventry 1 Solicitors in York 1 Solicitors in Oldham 1 Solicitors in Hull 1 Solicitors in Preston 1
Guides

Consumer rights guides

Faulty goods: what you are actually entitled to
Questions

Common questions about consumer rights

Ask about your situation
What are my rights if I buy something faulty?

Under the Consumer Rights Act 2015, goods must be of satisfactory quality, fit for purpose, and as described. Within the first 30 days you can reject the goods for a full refund. After 30 days you're entitled to a repair or replacement, and a price reduction or final rejection if that fails.

Can I get a refund on something bought online?

Yes. The Consumer Contracts Regulations give you 14 days to cancel most online purchases from the date of delivery, for any reason. Some exclusions apply (perishables, digital downloads, items made to your specification). The seller must refund you within 14 days of cancellation.

Do I need a solicitor for a consumer dispute?

Many consumer disputes can be resolved through the trader's complaints procedure or an industry ombudsman without legal help. For larger amounts or unresponsive traders, a solicitor can send a formal letter before action and, if necessary, issue court proceedings.

What is a chargeback and when should I use it?

A chargeback is a dispute process through your bank or card provider that can reverse a transaction. It's particularly useful when a trader is unresponsive or has gone out of business. It's not a legal remedy, but it's often faster and simpler than court for smaller amounts.

Firm data from the Solicitors Regulation Authority register, last checked 14 October 2026. Areas of work come from the register and firms' own websites. Super Solicitor is not a law firm and does not give legal advice.