Last updated: 2 October 2026
1. About us and these terms
1.1 Super Solicitor is a trading name of Super Sol Ltd, a company registered in England and Wales with company number 17489814, whose registered office is at 20 Highfield Terrace, Halifax, HX1 3PY (“we”, “us”, “our”).
1.2 These terms apply to anyone who accesses or uses supersolicitor.co.uk or any related page, tool, email or service we provide (the “Service”). By accessing or using the Service you accept these terms and our Privacy Policy. If you do not accept them, you must not use the Service.
1.3 You can contact us at [email protected].
2. What the Service is, and what it is not
2.1 The Service helps people find solicitor firms in England and Wales.
2.2 We are not a law firm. We are not authorised or regulated by the Solicitors Regulation Authority. We do not provide legal advice, and nothing on the Service is legal advice.
2.3 Using the Service does not create a professional or solicitor and client relationship between you and us. If you instruct a firm, your contract is with that firm alone, and that firm is solely responsible for its advice, services, fees and conduct.
2.4 Before instructing any firm, you should check it on the SRA’s register and satisfy yourself that it is right for you.
3. Information on the Service
3.1 All content on the Service, including anything generated automatically or by artificial intelligence, firm information, fees, labels and badges, is general information only. It may be inaccurate, incomplete or out of date. It is not advice and you must not rely on it.
3.2 Firm information comes from public sources and from firms themselves. We do not verify it. Any label, badge or status shown for a firm is not an endorsement of the quality or suitability of its services.
3.3 Legal matters often have strict time limits. We do not advise on deadlines, and you are responsible for getting advice in time.
3.4 The Service is not an emergency service. If anyone is in immediate danger, call 999.
4. Firms and our commercial relationships
4.1 We decide which firms are shown on the Service and in what order, using our own methods. Those methods are confidential and may change at any time.
4.2 We have commercial relationships with some firms and may receive payment from them. Where a firm has paid for promotion of its listing, we identify this on the Service.
4.3 We do not accept payment for introducing personal injury claims.
4.4 The inclusion or position of a firm is not a recommendation or a guarantee of any kind.
5. Contacting a firm
5.1 When you ask to contact a firm, we share your information with that firm, as explained in our Privacy Policy. If the firm has not joined Super Solicitor, we pass your enquiry to it for you.
5.2 If a firm declines your enquiry or does not reply in time, we may pass it to another suitable firm and will tell you when we do. You can ask us to stop at any time.
5.3 We cannot guarantee that any firm will respond to you or agree to act for you.
6. How you may use the Service
6.1 You must be 18 or over. A parent or guardian may use the Service on behalf of someone younger.
6.2 You may use the Service only for the genuine purpose of finding legal help for yourself or someone you are authorised to act for, and you must give accurate information.
6.3 You must not, and must not help or allow anyone else to:
- use the Service for any unlawful, fraudulent or harmful purpose;
- submit false, misleading or test enquiries, or contact firms without a genuine need for legal help;
- harass, abuse or threaten any firm or person;
- use any robot, spider, scraper, crawler, AI agent, data mining tool or other automated means to access, extract, copy, index or monitor any part of the Service, other than general search engine indexing that follows our robots.txt file;
- copy, reproduce, republish, frame, mirror, sell, license or otherwise commercially exploit any part of the Service or its content;
- use the Service or any of its content to build, train, improve or operate any website, directory, database, dataset, AI model or service;
- access or use the Service to gather competitive intelligence, to benchmark, or for the purposes of any business that competes or may compete with us;
- reverse engineer, probe or attempt to discover how the Service works, including its code, prompts, algorithms, criteria or methods;
- attempt to influence or manipulate the Service’s outputs or results, including by inserting instructions into an enquiry;
- test the security of, or circumvent any security, access control or usage limit on, the Service;
- impersonate us or any firm, or suggest any connection with or endorsement by us;
- use our name, logos or trade marks, or any confusingly similar name, domain name, social media handle or branding; or
- introduce any virus or harmful code, or interfere with the operation of the Service.
7. Intellectual property and confidential information
7.1 We, or our licensors, own all intellectual property rights in the Service, including its software, design, text, content, outputs, the compiled directory of firms (which is protected by database right), and the Super Solicitor name, logos and brand.
7.2 The processes, methods, prompts, algorithms and criteria we use to analyse enquiries and to select, order and present firms are our confidential information and trade secrets.
7.3 We grant you a limited, personal, non-exclusive, non-transferable and revocable licence to use the Service for your own non-commercial purpose of finding legal help. All other rights are reserved.
7.4 By submitting any enquiry or content, you grant us a worldwide, royalty-free, perpetual licence to use it to provide, operate and improve the Service, as described in our Privacy Policy. We own all anonymised and aggregated information derived from use of the Service.
7.5 If we believe these terms have been broken, we may block access, remove content, report the matter to the relevant authorities and take legal action, including seeking an injunction and damages.
8. Availability and changes to the Service
8.1 The Service is provided “as is” and “as available”. We do not promise that it, or any part of it, will be available, uninterrupted, secure, accurate or free from errors.
8.2 We may change, suspend, restrict or withdraw all or any part of the Service at any time, for any reason, without notice.
8.3 The Service is currently free for members of the public. We will never charge you unless you have been told the price in advance and have agreed to pay it.
9. Our liability
9.1 Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be excluded or limited by law. Nothing affects your statutory rights as a consumer.
9.2 Subject to clause 9.1, we are not responsible for:
- the advice, services, fees, acts or omissions of any firm, or the outcome of any legal matter;
- any decision or action taken in reliance on any content on the Service;
- any unavailability, error, inaccuracy or malfunction of the Service or any part of it; or
- any loss or damage that was not reasonably foreseeable.
9.3 Subject to clause 9.1, our total liability to you, however it arises, is limited to £100.
10. Business users
10.1 This clause applies to anyone who accesses or uses the Service in the course of a business, trade or profession, or on behalf of an organisation.
10.2 We have no liability to you for any loss of profit, revenue, business, goodwill or opportunity, or for any indirect or consequential loss.
10.3 You will indemnify us against all losses, costs (including reasonable legal costs) and liabilities arising from your breach of these terms.
10.4 The courts of England and Wales have exclusive jurisdiction over any dispute with you.
11. Other websites and services
11.1 The Service may link to other websites and services. We do not control them and are not responsible for them. Their own terms and privacy notices apply.
12. Suspending your access
12.1 We may suspend or block anyone’s access to the Service at any time, without notice, if we believe these terms have been broken or the Service is being misused.
13. Changes to these terms
13.1 We may change these terms at any time. The current version, with its effective date, will always be published on this page. Changes apply from the time they are published, and continued use of the Service means you accept them. If you do not agree, you must stop using the Service.
14. Complaints
14.1 Complaints about the Service should be sent to [email protected]. Complaints about a firm should be made to the firm, and then, if unresolved, to the Legal Ombudsman.
15. General
15.1 If any part of these terms is found unenforceable, the rest continues in force. If we do not enforce a right straight away, we can still enforce it later.
15.2 We may transfer our rights and obligations under these terms to another organisation. You may not transfer yours.
15.3 No one other than you and us has any right to enforce these terms.
15.4 These terms are governed by the law of England and Wales. Subject to clause 10.4, you can bring proceedings in the courts of England and Wales, or, if you live in Scotland or Northern Ireland, in your local courts.